FAQ

This section will outline some of the most common questions you may have after reading about who we are and what we offer.

i’m interested in one of you services, what do i do now?

Great! Simple send us an email or fill out the contact form on the home page or the make a booking page, include as much detail as you can and we will go from there. No commitment at this stage – it is still all up to you.

How much does this cost?

We have base fees available on the “make a booking” page. Simply decide on what packages you want and then send us an email or fill out the contact forms on the home page or the “make a booking” page. We also realise that there may be some specific job specs that don’t typically fall into what you are looking for from the packages on offer and you want to discuss in more detail.

How can I order a print?

Super easy! Go to the “Prints” page on this website. Browse the current prints available for order and then simply email us, send us a message on Facebook, Instagram, Twitter…whatever floats your boat and we will look after the rest.

What is a giclee Print?

Giclee is a French term meaning “to spray”, referring to how an inkjet printer works and how giclee prints are usually produced. These large format inkjet printers use small spraying devices that can both match color and apply ink precisely, giving artists and photographers a high-quality print of their original work. Giclee is the gold standard among photographers when it comes to printing.

Can I order a print of any of your online work?

No. Much of the online work I produce is branding and exposure based as well as to give potential clients a chance to sample a wide spectrum of my work. Initially I provided the option to get any print you want but that option no longer exists and the library or work is so large to manage. The only prints you can obtain are the prints available on – markdaltonphotography.com/prints . Keep an eye out on social media and on the website however. This selection will change around frequently to provide variety and there will be exclusive prints on offer at various stages of the year too.

Can i call your business?

No. In my experience, phone calls can be a nightmare and hold little value for business or customer. We always start through email or message on social media. It is easier, more convenient and faster. It helps us understand what you want in writing and we can refer back to that at a later stage if we need to. If we need a phone call to organise details and make arrangements we will do so but otherwise there is no phone number for you to cold call us.

What equipment do you use?

I won’t run down the full list but the important stuff is that we shoot on professional grade cameras and edit using professional grade software. We shoot using a Nikon D750, Nikon D5300, DJI Phantom 3, DJI Mavic Pro and edit using Lightroom and Photoshop as required. With regard to prints, the print shop we use for Giclee and frames is Strand framing based in Clonakilty, Ireland.

How long does it take? I need these photos fast

In the modern day, speed is key for our clients. We deliver a high quality standard of work for your approval and we aim for a 24 hour turnaround, so you won’t be delayed waiting for those shots to arrive from your photographer.

How are my files delivered?

When your photos are finished we will email them to you in zip file format. All you have to do is download the file from your email account, unzip it and you are away. We keep a backup stored here too so if you ever lose your photos or accidentally delete them from your PC then all you need to do is email us and we will send you the file again.